We want you to be completely happy with your purchase. If something isn't right, we're here to make it right.

Return Conditions

• You may request a return within 14 days of receiving your order.

• Returned items must be:

  • Unused and in original condition

  • In the original packaging with all tags, dust bags, and accessories

• Final sale, customized, or clearance items cannot be returned.

Return Process

1. Email our customer service at [your email] with your order number and reason for return.

2. After approval, we will provide the return address and instructions.

3. Customers are responsible for return shipping costs unless the product is defective or incorrect.

Refunds

• Once we receive and inspect the returned item, we'll process your refund to the original payment method within 5–7 business days.

• Original shipping fees (if any) are non-refundable.

• You'll receive an email confirmation once the refund has been issued.

Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos. We will either:

• Send a replacement at no cost, or

• Issue a full refund, depending on your preference.

Late or Missing Refunds

• If you haven't received a refund after 7 business days, please check your bank or contact your card provider.

• If the issue persists, contact us at [your email] and we'll assist promptly.